ConTeXt Mailing Lists

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[edit] Some guidelines for writing to the mailing list

[edit] Before asking on the list

  • ask Mr. Google: the easiest way to search are the two search buttons on the left on this wiki which will search through:
    • official documentation(?)
    • ConTeXt source code(?)
    • wiki pages
    • mailing list archives
    • articles about ConTeXt
  • prepare a minimal example (small but complete document)
    • it will greatly improve your chances of getting a quick response if people won't need to search for the problem caused on page 793 of your 1500-page document
    • copy-paste it in the middle of the message, so that people don't need to open an extra editor to see the contents
    • if encoding is important (even if some UTF-8 cahracters are present and relevant), it might be safer to use attachments
  • check the version of ConTeXt you're using (esp. when sending bug reports) 
ctxtools --contextversion
  • try to avoid sending PDFs or other huge documents
    • if the behaviour is the same on http://live.contextgarden.net that everyone can reproduce the document
    • if your document takes over 40kb, you'll have to wait for moderator to approve your message first
    • some people use modem, some save all the mails (which takes space), ... and unless they have special interested in your topic, they might prefer to receive plain text only
    • there might be some exceptions: when using fonts not installed on the garden, weired local settings, ... but even then try to:
      • upload the files to some temporary location (if someone finds some time to write a script, there might be a place on the garden for such files in the future)
      • send a small PNG/JPG (cropped screenshot) showing the little detail causing you troubles

[edit] Once you get the answer

  • please provide feedback if the solution worked or not
  • unless it was a bug report, plese write something on the wiki, so that others will find the answer to the same question easier in the future
  • (todo: explain how to send test files)

[edit] If you didn't get any answer

  • Was your question too general?
    • Questions like "How do I write a letter/manual/FAQ?" are likely not to be answered because nobody understands what exactly you want. There are 999 ways to write a manual. Give a clear description and an example.
  • Was your problem too complex?
    • This doesn't happen very often, sometimes you get an answer stating that there's no solution known to the people reading the list. Think if you can simplify your problem.

[edit] Mailing lists

All of the current lists are hosted by the Dutch Language TeX User Group ([NTG]). There is a [mailman interface] interface available for all lists.

  • ntg-context@ntg.nl This is the general mailing list for ConTeXt users. Subscription is recommended for all ConTeXt users.
  • dev-context@ntg.nl This list is primarily for discussions between ConTeXt developers. Subscription is recommended if you are willing to contribute macros or documentation, but is otherwise unneeded
  • ann-context@ntg.nl A list for announcements of new releases and contextgarden updates. All messages on this list are also posted to ntg-context.
  • ntg-ppchtex@ntg.nl A mailing list for users of PPCHTeX, Pragma-Ade's macro package for the typesetting of chemical formulas.

[edit] Other mailing lists

  • xetex@tug.org The mailing list for XeTeX, a TeX engine understanding Unicode & OpenType fonts

[edit] Mailing list Archives

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